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Voice Biometrics - Security by Word of Mouth

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  • Biometrics
  • Multimodal biometric systems
  • Voice biometrics

  • National Australia Bank (NAB)
  • Aviva Australia
  • Australian Health Management
  • Centrelink
  • Inland Revenue New Zealand
  • Westpac
  • Bank Leumi
  • Bell Canada
  • GSIS
  • Turkcell
  • Union Pacific
  • TD Waterhouse
  • Swisscom

Synopsis

  • Biometrics have been used for identity verification purposes for hundreds and indeed thousands of years, with ancient civilizations using hand prints in particular to prove the identity of everyone from kings to merchants. Modern communications has served to make the world a smaller place by enabling the exchange of information and services over vast distances; it has also highlighted the potential risks of enabling people to complete transactions from the most remote of locations. This has created the requirement for people to be identifiable in response to security threats and to combat the escalating problems of identity theft. This increasing need to determine who an individual is has resulted in substantial growth in the implementation and use of biometric applications.

Details

  • Product code: VR0733MR
  • Published: June 1, 2011
  • 75 pages
  • Single-user: $3800
  • Site License: $7600
  • Enterprise License: $11400
  • Terms & Conditions

Executive summary

The most successful implementations of voice biometrics have integrated enrolment into their customer care call flows. Growth requires more applications and integrations because banks, Telco’s and government agencies do not buy voice biometrics technologies – they buy solutions to recognized problems and challenges, such as multi-factor authentication for secure commerce or voice signatures to authorize transactions. During 2010 there was steady growth in the deployment of video surveillance and contactless biometric solutions across specific applications, with voice biometrics becoming increasingly popular in a number of projects in the banking and healthcare verticals and expected to soon become the key mode of client identification.



Scope

  • This VRL report analyses the current state of global voice biometrics
  • This report reviews the factors that need to be considered before selecting a biometric product or system for installation into a working environment
  • This report examines current implementations of the technology and asks where the industry goes from here. Industry leaders have been consulted to get insights into trends in the markets

Key highlights

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Reasons to buy

  • Using this report, readers can examine forecasts and potential future applications of voice biometrics through various research studies that point to increasing interest in biometrics in general and voice biometric solutions in particular.
  • Readers can analyze the current state of global voice biometrics, know the factors that need to be considered before selecting a biometric product or system for installation into a working environment and examine current implementations of the technology.

Table of contents

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List of tables

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List of figures

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