Timetric Cards & Payments Reports
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Best Practice in Consumer Collections: Strategies and Technologies for Consumer Debt Recovery
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- Consumer collections
- Consumer debt recovery
- Sub-prime collections
- NA
Synopsis
- The first edition of Best Practice in Consumer Collections was written as an overview of the important aspects of consumer debt collections. The report included details on 11 specific inter-connecting topics to obtain effective collection results. This second edition expands the discussion on specific topics relevant to today’s collection environment.
- These topics include new information on multi-channel and technological innovations that are impacting upon the collection industry, including self-service payment tools, and further detail on best practice for sub-prime collections, a relevant topic in today’s economy.
Details
- Product code: VR0701MR
- Published: March 17, 2008
- 206 pages
- Single-user: $3800
- Site License: $7600
- Enterprise License: $11400
- Terms & Conditions
Executive summary
Consumer spending is at an all-time high around the world. Competition and increased availability of additional credit mean that more consumers than ever before are able to purchase goods and services and finance them without having to pay for their entire cost in a lump sum. With the dramatic improvement in the reliability and availability of consumer information and technology, consumer credit, which was once only available to the privileged few, is now being offered to consumers at all income levels. Creditors are able to make sound lending decisions quickly and even the low-income, the risky or consumers with no previous credit history are able to obtain credit cards and loans.
Scope
- This VRL report includes:
- Examples of strategies, processes and applications of technology drawn from real-life case studies from the author's consulting experience.
- Extensive coverage of timely issues such as debt sales, offshore outsourcing and multilingual collections.
- A detailed examination of collection technology.
- A thorough and comprehensive examination of the entire consumer collections process from beginning to end.
Key highlights
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Reasons to buy
- Discover how to boost revenue collection success by centralising collection operations, assigning accounts to an offshore outsourcer or selling charged-off distressed accounts receivables.
- The new edition of this best-selling report offers a comprehensive examination of the entire consumer collection process and is essential for new and experienced collection managers alike.
Table of contents
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List of tables
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List of figures
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