Timetric Cards & Payments Reports
Our cards and payments analysts work with unique proprietary data to help create reports that define markets, identify trends and deliver actionable insights. From contactless to loyalty programmes, our reports are developed in conjunction with our advisory panels to make sure they suit your needs.



Best Practices in Card Operations - Credit, Debit and Prepaid
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- Credit cards
- Debit cards
- Prepaid cards
- Farm Credit Canada
- HSBC
- Citibank
- Bank of America
Synopsis
- Card companies are operating in evermore competitive and regulated environments. It is important therefore that card companies include two factors in their organisational framework: A structure that allows for continuous innovation and Corporate Social Responsibility.
- This report presents the key success factors for achieving operational excellence. It provides insight into all of the issues which affect the success of a new card operation and gives you expert advice for sustaining efficiency in an established one. Recommendations are offered that can provide a solid blueprint for establishing and maintaining a world class credit card operation.
Details
- Product code: VR0700MR
- Published: June 1, 2010
- 173 pages
- Single-user: $3800
- Site License: $7600
- Enterprise License: $11400
- Terms & Conditions
Executive summary
Card products have traditionally been one of the most powerful tools for innovation and profitability in retail financial services. Combining consumer marketing skills, technology,
credit-risk skills and innovation at a level not often witnessed in other banking products. Underpinioning these achievements in profitability and innovation is operational excellence. Having the right organisational support is critical to the successful launch and ongoing profitability of a card programme. This means having the right technology platforms, properly trained and knowledgeable employees, appropriate policies and procedures, and efficient back office support. Many card programmes have had solid products with appropriate promotional marketing, but have lacked proper operational support, making it difficult to effectively service a loyal cardholder base and negatively impacting overall profitability.
Scope
- This VRL report lays out the key success factors for achieving operational excellence.
- It explores all of the issues which affect the success of a new card operation and the sustained efficiency of an established one.
- It deals with such crucial issues as setup timeframes, existing core competencies, the ability to leverage existing corporate resources and infrastructure, vendor relationships, interim versus the long-term operations, appropriate policies and procedures, business continuity, regulatory environment, technology and service level standards, outsourcing strategies, and back office requirements.
Key highlights
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Reasons to buy
- Achieve operational excellence with a new or established card operation
- Keep ahead in the competitive payments environment
- Manage and encourage innovation in card operations
- Gauge the importance of CSR, and use it effectively for card operations
- Have a solid blueprint to use for establishing and maintaining a world class card operation
- Stay up to date with the legal and regulatory issues in card operations
Table of contents
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List of tables
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List of figures
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